Don’t worry, if it shows “Windows 8.1” as the system detected. Once done, click the Display Driver Uninstaller icon and run it. Once in Safe Mode, either copy the DDU file to your Desktop in a new folder if you saved it onto a USB or locate the file where it was downloaded and move it to a new folder, so the extracted files can stay within the folder, else it will be extracted where you’ve got the file saved. Windows 7 will take you straight to Safe Mode after you choose the Safe Mode option but for Windows 8 and 10, after the Preparing Automatic Repair message, it should take you to Advanced Options from there choose Troubleshoot -> Advanced Options -> Startup Settings -> (wait for the system to reboot),after the reboot choose Option 4 by pressing 4 on the keyboard to start into Safe Mode. You will be able to login into safe mode fine. However, if you are using Windows 7 or Vista then Restart your computer and repeatedly tap F8 until you see the Advanced Boot Menu. If you do not see this menu, start over again and repeatedly tap F8 key on your keyboard until you see this. Screen, interrupt it 3 times and you the text below the logo shows “Preparing Automatic Repair”, when you see this and stop and wait for the system to take you to the Advanced Mode. If you are not able to login, then restart PC and interrupt the reboot process when you see the Windows (logo)
If you’re able to login, then Click the Start button from the lower right corner, Hold the SHIFT Key and whilst Holding the SHIFT Key and choose Shutdown -> Restart to get into Advanced Options. There are two situations here, 1) where you are able to login, 2) where you’re not able to login, the aim is to boot the system into Safe Mode so it can load with basic drivers and minimal settings but before you go with the steps below, make sure you download DDU from hereand copy it to an External Drive or if you were able to login, then have it downloaded and saved on your Desktop before you boot into Safe Mode. Method 1: Do a clean re-installation of drivers by uninstalling first using Display Driver Uninstaller
Being a device so complex there are many things that could affect your card, if all of the sudden you are getting black screens, an icon with an exclamation mark in the task bar, or sometimes even in the device manager your device will have an exclamation mark then this guide will help you to fix or troubleshoot the problem.
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